Payment Policy:

Please read the payment policy carefully before you are placing the order. By using Sionnah and/or placing an order you agree to be bound with the same as below:

We accept all major credit cards/ debit cards.

For international transaction-

  1. Payment Gateway- Pay via your credit/debit/net baking/ UPI/ wallets. We will send you a payment link where you can pay or you can also pay directly while placing an order on our website.
  2. Bank account transfer- Payment can be transferred directly to our bank account. Following are the bank details:

Bank Name- State Bank of India

Account Name- Sona Styles Ltd

Account Number- 37755257603

IFSC- SBIN0013178

Please send us the screen shot/ receipt of the payment.

For domestic transaction-

  1. Pay via payment gateway from your credit/debit/net banking/wallet/UPI.
  2. Bank Transfer- You can transfer the payment on the following account-

Bank Name- State Bank of India

Account Name- Sona Styles Ltd

Account Number- 37755257603

IFSC- SBIN0013178

  1. Cash on delivery-

We also have cash on delivery payment option only applicable within India.

Cash on delivery will be accepted only for orders below Rs.20000.

For orders above Rs.20000, you can transfer the payment in our bank account or pay via credit/debit cards/net banking/wallets/upi

Cancellation:

You can cancel the order within 24 hours after placing it. No cancellation beyond 24 hours will be accepted. Any order cancellation after 24 hours will be exclusive at the approval of sionnah.com and refund will only be in form of store credit. You can mail us at care@sionnah.com for any cancellation request. Products ordered during our sale cannot be cancelled once order is placed.

Sale:

The product ordered during our sale cannot be cancelled once the order is placed. No coupons are applicable on the products on sale.

Face time or WhatsApp call order:

The products ordered during Face Time or WhatsApp call cannot be cancelled once an order is placed.

No discount is available on products purchased via Face time or WhatsApp

Products purchased on Face Time or WhatsApp will be eligible for returns only if there are any manufacturing defects. Refunds will be in the form of store credit.

Refund:

Refunds will be only on the form of store credit or gift vouchers.

Sionnah Wallet:

We will be giving 100% cash back of the cart value on your first purchase from our website. After that for every order, we will be giving you 20% cash back for every purchase you make from our website.

How to use the cash back?

It is simple, whenever you will go on the checkout page, there will be payment options where you can choose wallet option if you want to redeem your cash back. The cash back can be redeemed only for 50% of your cart value and the remaining amount should be paid by you via our payment gateway.